FAQ

#1: If I opted out of my Health Benefits in September, do I have to do it again in January?
No. You only need to opt out of your plan once per year. But you do have to opt out every year you attend MHC.


#2: If I missed the Health Benefit opt out deadline in September, can I opt out in January?
No. If you missed the deadline in September you are not eligible to opt out in January. You must opt out during the first semester you are considered a full-time student (9 credits or more).


#3: I paid the fees and I receive the student Health Benefits. What is covered on these plans?
To see what is covered, please visit http://www.studentbenefits.ca and select the SAMHC logo. There is a ton of in-depth information regarding your plan on the website. You can also set up your online account there and make claims, set up direct deposit, and check your benefit balance.


#4: How can I rent a locker and what are the fees associated?
To rent a locker visit the SAMHC office (F113). We can only accept cash as payment. For our fees please check out our Services page on our website!


#5: I would like to appeal a grade. What are the steps I need to take to do this?
The first step is to speak with your instructor regarding the problem. Most student issues can be solved by having a simple conversation with your instructor and what resolution you would like. If speaking with your instructor does not solve the problem, email sa_internal@mhc.ab.ca for your next steps. Out VP Internal will be able to guide you further through the appeal process.


#6: I am low on funds and in need of some food assistance. How does your on-campus food bank work?
Students can access the food bank once per month and take approximately 3 days worth of food. Our on campus food bank is an emergency service and is not sustainable for ongoing long term use. Check out our Services or Health & Wellness page for more information!


#7: I would like to join a club. How would I go about doing this?
Our club list and club president contact list is updated regularly on our website in the Clubs tab. If you find a club you are interested in, just email the club president for more information!


#8: How do I start my own club?
To start a club check out the Clubs tab on our website for the current manual and sample constitution. For more information or to pick up a package come visit the SA office and talk to a staff member or our VP Community


For any other questions to addressed here please feel free to send us an email from our Contact page, or stop by the office for a chat!