#1: If I opted out of my Health Benefits in September, do I have to do it again in January?
No. You only need to opt out of your plan once per year. But you do have to opt out every year you attend MHC.


#2: If I missed the Health Benefit opt out deadline in September, can I opt out in January?
No. If you missed the deadline in September you are not eligible to opt out in January. You must opt out during the first semester you are considered a full-time student (9 credits or more).


#3: I paid the fees and I receive the student Health Benefits. What is covered on these plans?
To see what is covered, please visit http://www.studentbenefits.ca and select the SAMHC logo. There is a ton of in-depth information regarding your plan on the website. You can also set up your online account there and make claims, set up direct deposit, and check your benefit balance.


#4: How can I rent a locker and what are the fees associated?
To rent a locker visit the SAMHC office (F113). For our fees please check out our Services page on our website!


#5: I would like to appeal a grade. What are the steps I need to take to do this?
The first step is to speak with your instructor regarding the problem. Most student issues can be solved by having a simple conversation with your instructor and what resolution you would like. If speaking with your instructor does not solve the problem, email sa_internal@mhc.ab.ca for your next steps. Our VP Internal will be able to guide you further through the appeal process.


#6: I am low on funds and in need of some food assistance. How does your on-campus food bank work?
Our on-campus food bank is designed to provide emergency assistance to students experiencing immediate food insecurity. Here’s how it works:

Emergency vs. Non-Urgent Need:

  • Emergency Need: This applies to students who have no food and no immediate means to obtain any. If you find yourself in this critical situation, you are eligible to access the food bank.
  • Non-Urgent Need: Students who have some food but are struggling to manage their budget due to financial constraints fall into this category. If you have access to student loans or savings but prefer not to use them, this does not qualify as an emergency need.

Access Limitations:

  • Frequency: Students can access the food bank a maximum of twice per semester.
  • Supply: Each visit provides a 3-day supply of non-perishable food items. We do not offer fresh fruits, vegetables, meats, dairy, or other refrigerated or frozen items.
  • Food Items: The majority of our stock consists of canned soups and dry pasta, such as Kraft dinners. These items are intended to offer basic nutritional support during an emergency.

Important Considerations:

  • The food bank is an emergency service and not sustainable for ongoing, long-term use.
  • If you are in a situation of Non-Urgent Need/Ongoing Financial Need, we encourage you to schedule an appointment with our Health and Wellness Coordinator to discuss additional resources that can help you manage your budget and food supply more effectively.

For more detailed information, please visit our Health & Wellness page.


#7: I would like to join a club. How would I go about doing this?
Our club list and club president contact list is updated regularly on our website in the Clubs tab. If you find a club you are interested in, just email the club president or sa_external@mhc.ab.ca for more information!


#8: How do I start my own club?
To start a club check out the Clubs tab on our website for the current manual and sample constitution. For more information or to pick up a package come visit the SA office and talk to a staff member or our VP External.


For any other questions, please email us or stop by the office for a chat!